Customerservice

You can use the search function that searches through the entire product database. Try different keywords for best results. If you still cannot find the item please send an email to us at
info@cornerstore.nl

We provide complete collections. If you cannot find an article, chances are that it is no longer available. A collection is refreshed 1 or 2 times a year. In this case new items are added, but occasionally items are also discontinued.

We strive to ship orders placed on working days before 17.00 on the same day . It is therefore not possible to change your order.

If we send you an e-mail indicating that not all of your ordered items are immediately available, then at that time you can of course change the contents of your order . Please communicate this change as soon as possible to us at (info@cornerstore.nl).

See Shipping & Returns..

You can use an e-mail to notify us of any changes info@cornerstore.nl. We will make the change immediately for you.

You can use the following methods of payment:
- Ideal
- PayPal
- Visa or MasterCard (through PayPal)
- Transfer

After completing your order, you will receive an order confirmation by email. It is therefore important that we have the proper email address. Through the order confirmation we confirm that the ordering process was successful and that we have received your order.

All online payments are completed safely and properly through Mollie.

If you choose bank transfer you will receive our bank account details in the order confirmation.
PLEASE ALWAYS INCLUDE YOUR ORDER NUMBER! (This is included in the order confirmation email)
We process your order once your payment is credited to our account. Since the payments between banks tend to be time consuming, this can take up to several days. If the payment is not credited to our account within 14 days your order will be cancelled automatically.

Rekening nr: IBAN: NL40 INGB 0679 9555 26 BIC: INGBNL2A
Please put your tranfer to the name of Corner Store (The Netherlands).

Typically, orders placed before 17:00 on working days and paid directly through our online payment options are shipped the same day. Should it appear that this will not be possible, for whatever reason, we will inform you by email.

We ask for your understanding for a slightly longer delivery time during very busy periods (eg Christmas).

We will inform you immediately by email when we have received your order and send a second message when the order is processed and has left our warehouse. We ship everything by TNT or courier. Usually the order is delivered to your shipping address the next day. In the case of a registered delivery you will receive a package number and you can use www.gls-group.eu to track your shipment.

We try to deliver everything from stock. Unfortunately it sometimes happens that an item is temporarily not in our warehouse. Of course you can order this item but the delivery time will be slightly longer.

Delivery times may vary from a few days to, in extreme cases, four weeks. Herein, we depend on our suppliers who unfortunately can not give exact delivery dates.

If you do not want to keep an item for any reason, you can return it to Corner Store. Returns within fourteen (14) calendar days after delivery.

An extended return period of 30 days applies during the December month.

If an item proves to be defective within the expected lifetime, let us know via email at info@cornerstore.nl. Often you can return the item and we will contact the supplier for a suitable solution.

We only accept returns of items which are purchased in our store.

See Shipping & Returns.

Despite our utmost care and control it may happen that after your purchase a material or manufacturing error has occurred. We recommend that you inspect the item for defects immediately after you have received it and let us know of any defects found within a reasonable time. Please direct such concerns in writing to (info@cornerstore.nl).

Even if you do not want to keep the purchased item, for whatever reason, you may return it to us within fourteen (14) calendar days after delivery. Corner Store uses the following basic rules for the return of one or more items ordered from us:

Please send returns only after giving us notification Include the completed return form along with the item Items must be in their original packaging in order to be returned You are responsible for correctly (with optional insurance) Returns You are responsible for return shipping costs. Unstamped or COD shipments for the attention of Corner Store will not be accepted

Click here to notify us for a return

Click here for return form

RETURN ADDRESS:
Active Ants Roosendaal
T.a.v. Corner Store BV
Borchwerf 5
4704 RG Roosendaal
Nederland

When we have received the returned items intact we settle the exchange or credit within one week. In case of a reimbursement it shall be paid into the account from which you have paid.

If you have subscribed to our newsletter you will be regularly informed of various offers.

See also -How do I subscribe to the newsletter?-

On the homepage of the website you will find an area near the bottom of the page where you can enter your email address. During the ordering process you can also choose to receive our newsletter.

If you later want to unsubscribe you can do so through this link you will find in each newsletter.

In each article, what we can deliver from stock is "in stock". If this is not mentioned in the article is not in stock.

Non-stock items are often already on order at the factory and usually have a delivery time of 1-2 weeks. You can order it so simply.